For the dedicated researcher, there are literally thousands of pages of information available through the Internet: online magazines and newspapers, blogs, white papers, seminar presentations, advertorials and so on. In addition, because CDI is an enterprise integration discipline and a recent addition to the lexicon of technical acronyms, you can find relevant material listed under CRM, MDM, BI and so forth. As is increasingly the challenge in every area, the difficulty is in sorting through the sheer volume to find the golden nuggets. Herewith, then, a few nuggets to get you started.

	Recent News on CDI:		Recent Blog Entries on CDI:
	Google News (CDI Search)		Technorati (CDI search)
	Google News (MDM search)		Technorati (MDM search)

Categories: (clickable)
	Architecture	CDI Websites
	Articles	Data Quality
	Best Practices	Integration
	Blogs	Vendors
	BPM	White Papers
	Business Intelligence

If you know of an article or white paper online that should be included in this roster, please let me know.

Architecture

Service Oriented Architecture by Ascential (an IBM company) (registration req.), Jul. 1, 2005
Toward a Pattern Language for Service-Oriented Architecture and Integration, by Ali Arsanjani, Ph.D., Chief Architect, SOA and Web Services Center of Excellence, IBM, in eBizQ (Part I, Aug. 28, 2005) (Part II, Sep. 11, 2005) (Part III, Sep. 11, 2005)

Articles

Customer Data Integration: Where is the Next Generation of Master Data Management Headed? by Aaron Zornes in DMReview, August 5, 2005
The Customer Experience Blueprint by Siebel [registration req.]
Customer Data Integration (CDI): Market Review and Forecast for 2005-2006, Aaron Zornes in DMReview, March 24, 2005
Which Technical Evaluation Criteria are Most Important to Your CDI Strategy? Part 2, Aaron Zornes in DMReview, May 19, 2005
Create a Single Customer View With Customer Data Integration by John Radcliffe, Gartner Group, Oct. 7, 2004
CDI Institute: IT Spending for Customer Data Integration Solutions Increased 135 Percent in 2004 by Aaron Zornes, The CDI Institute, in DM Review, Oct. 5, 2004

Best Practices

Customer Experience Blueprint by Siebel
CRM best practices
Practical Best Practices by David A. Kelly, Analyst, ebizQ, Aug. 28, 2005

Blogs

frank dravis - dq
claudia imhoff - bi
colin white - bi
dan linstedt - integration
david cowgill - crm
customer hub - cdi
all about crm - crm

BPM

Business Process Management Primer, by David A. Kelly, Analyst, ebizQ, Sep. 18, 2005

Business Intelligence

Learning Guide for Business Intelligence (registration req.)

CDI Websites

the cdi institute - cdi
cdi portal at dm review - cdi
bill inmon - bi
claudia imhoff bi
evalubase: anonymous product/vendor reviews
crm news feed - crm

Data Quality

frank dravis

Integration

ebizQ: the insider's guide to business integration
Where Insight Meets Process, an introduction to "process portals" by Allan Saunders, Senior Principle Product Director, Oracle and Carl Gentile, Director of Information Services, Texas Industries, Sep. 4, 2005
The Challenges of Integration in an SOA Environment, by Mike Hoskins, Chief Technology Officer, Pervasive Software, Sep. 18, 2005
Business Integration with Enterprise Business Architecture, article in eBizQ.net by Ralph Whittle, Sep. 18, 2005

Vendors

@ Thought - ATBS/Global IDs
Acxiom - AbiliTec
Alliance Consulting - Integrated Customer View
Ascential - Enterprise Integration Suite
Callixa - Virtual Information Grid
CenterBoard - Virtual ODS
Composite Software - Composite Information Server
Data Foundations - OneData
DataDelta - DataDelta
IBM -WebSphere Customer Center (WCC, formerly DWL Customer)
Epiphany - Customer Relationship Backbone
Experian - Truvue
Fair Isaac - MarketSmart Decision System
Global IDs - Global IDs Product Suite
Human Inference - HIquality Product Suite
Hyperion - Master Data Management Server
IBM - Client Information Integration Solution (CIIS)
IBM - WebSphere Information Integration
Initiate Systems - Identity Hub
Innovative Systems - Synchronous
IntelliSync - Search Software America (SSA)
Kalido - Master Data Manager
MetaMatrix - MetaMatrix Server
Nimaya - IdentitySync
Oracle - Customer Data Hub (Oracle CDH)
Purisma - Purisma Customer Registry
Sanchez - Sanchez CRM
SAP - Master Data Management (SAP MDM)
Siebel - Universal Customer Master (Siebel UCM)
Siperian - Siperian Hub
Trillium - Total Data Quality
Versata - Logic Suite

White Papers

Solving the Customer Data Integration Challenge, by Siebel, Mar. 13, 2005
Leveraging Content Integration for Improved Customer Service (registration req.), IBM Software Group, July 1, 2005
Operational Customer Data Integration and Management (registration req.), DWL, Aug. 16, 2005
The Definition of a Business Service for Customer Data Integration (registration req.), DWL, Sep. 1, 2005
"Mastering" Your Customer Data - A Joint White Paper by Accenture and Ascential (an IBM company), July 19, 2005
Customer Data Integration - Creating One True View of the Customer by DataFlux Corporation [registration req.], March 2005
Service Oriented Architecture by Ascential (an IBM company) (registration req.), Jul. 1, 2005
The CRM Data Integration Challenge: Can Semantic Integration Improve Success? by DMG Consulting LLC
Top 10 Considerations for Successful Customer Data Integration by Purisma [registration req.]
Rationalizing Master Customer Data Across Your Enterprise by Ascential (an IBM company)
Customer Data Integration and M&A: Hang Over or Make Over by Aaron Zornes, The CDI Institute, in DM Review, Jun 16, 2005
Bitpipe White Papers Library (CDI)
DM Review Research Vault (topic: MDM)